RETURNS
Our 7 day money back guarantee policy.
If for any reason you are not satisfied with your purchase,
you can return the unused merchandise within 7 days of purchase.
Returned merchandise must be in unused, unworn and perfect condition,
and must include all authenticity cards, dust bag and/or box.
To return an item please fill out the Return Merchandise
Authorization Form below. All requests must be filed within
7 days after receiving and inspecting your merchandise. A
RMA (Return Merchandise Authorization) code will be issued
and sent to you via e-mail to confirm your request and instructions
on how to return your order. All returns must be received
by us within 7 days upon purchase. Package received without
RMA code might be delayed or retuned to sender.
For your protection, we strongly recommend that you ship
packages insured with signature confirmation from your shipper.
We are not responsible for lost or damaged returned packages.
REFUNDS
A 10% restocking fee will be applied on all returns. Shipping
and handling fee is non refundable. A refund will be credited
within 48 hours in the same form as the original payment type
and an email confirmation will be sent to you once we process
your return. Please note that it might take up to 7 days for
the refund credit to be reflected on your credit card account.
EXCHANGES
Our 7 day exchange policy.
We will gladly exchange any merchandise you purchase for something
else within 7 days of purchase. Returned merchandise must
be in unused, unworn and perfect condition, and must include
all authenticity cards, dust bag and/or box.
To exchange an item please fill out the Return Merchandise
Authorization Form below. We will issue you an RMA code so
you can return your merchandise for an exchange. As soon as
we receive the returned merchandise, we will send out the
new merchandise you are requesting and debit or credit you
the difference. A flat processing fee of $15 is applied for
all exchanges. You will be issued a new tracking number once
your package has been shipped. Please allow 5 to 7 days for
package to arrive.
For your protection, we strongly recommend that you ship
packages insured with signature confirmation from your shipper.
We are not responsible for lost or damaged returned packages.
PLEASE NOTE: this policy only applies to individual
purchase. All wholesale orders are final sales.
